The most popular questions (FAQ) from clients are:
Why don't you work with a big setup like others?
Technology has allowed camera gear to shrink their form while improving image quality. Chances are, those big setups are outdated and are being used to show off. I prefer to use the highest quality fixed lenses, they aren't large or flashy but they are the highest performing lenses in their class. That is why I'm able to shoot photos and videos in very dark situations. I don't use big zooms because in reality, they're better suited for outdoor shooting and photos that are "okay" and "get by". I don't settle for that, I use the best and have used apertures on my lenses as wide as f/1.0 for the most creative leverage possible. Fixed lenses in the luxury class yield the best color rendition, exposure, and sharpest optics you can buy. As for lighting, we use a compact yet effective strobist and light meter setup. I've seen other teams carry big continuous lights for photography which are very likely to be lower in power, higher in heat, more obtrusive, and less energy efficient with the need to plug in. (sometimes, at your cost!) The smaller the equipment, the more the guests can enjoy the event, and avoid safety hazards. We would never downsize a critical piece of equipment without knowing we can retain or improve the quality.
What is a Highlights Reel, "MTV style" video, and Video interview?
Let me elaborate to the best of my ability.
A highlights reel takes the best of the best moments and compiles them into an easy to watch segment along with both video and audio editing for the best viewing experience.
An "MTV style" video is pretty much a music video. It can be anywhere between 2-6 minutes long, depending on the song itself which can be requested by you, or chosen by me. This style of video produces a feeling based on the mood of the song and can be interpreted in many different ways whether dramatic or happy. The special effects and graphics we use for these videos are different from the ones in a cinematic trailer, with everything synchronized to the tempo and rhythm of the song in high definition video.
A Video interview is taken during the engagement shoot and preparations in small increments. The bride and groom will both be interviewed with a short list of questions as well as members of the family and entourage who would like to give a testimonial for the new spouses to be.
Why do you do all of the editing and printing by yourself?
Why I do all of the post work by myself? Easy answer... One quality. You don't have to worry about the variation of quality throughout your entire wedding, and I'll be the only person responsible for any reason. My dedication to your wedding is just as strong as my work. Not to sound too bold, but it is obviously because of my previous work that you want to hire me. And I'm glad. =)
Why are you so fast? Is there a sacrifice in quality?
I use one of the latest Apple computer models and applications, thanks to my previous job working as a technician for their technical department in the United States. Up until now, I still have generous ex co-workers who update me and help me through and through. Meaning, I have the fastest possible multimedia machines and software available. I have the same set of post processing gear and tools as high end movie studios. I edit fast, I'm professionally certified and trained to do so. I will not waste time because I already have an immaculate system. That's why you'll have all of your videos and albums in less than two weeks (sometimes overnight depending on the size of the project) in opposition to many photographers who promise months for the same quality. Although, during high volume months (June, December, etc) we have known to be a bit backed up and delayed on some projects with varying times.
Why are your prices so low?
I'm a photographer and videographer first, businessman second. I stress about the quality of your coverage, not the amount of money you pay. I don't care if you own the entire country, or if you are struggling for all you hold dear. I am an equal opportunist. I believe that my rates are fair, affordable, and reach out to all types of budgets. If you are responsible enough to get married, or have a nice party, you should understand our fair rates. I don't bring a huge group of whoever with me, quantity does not equal quality. If I ever bring someone with me, they will always be another respected professional. I earn my way, and so must they. The best thing is... Like I said, no matter what package you choose, there is only one quality. The quality you deserve, which is always going to be the best that I have. I don't intend to put anyone out of business, I only intend to give everyone else a chance to have great wedding photos and video in packages that are fairly priced. With us, you do not have to be well off to have a celebrity level of image quality.
Sometimes we see products and services from you that aren't in any packages, why?
As explained before, cinematic trailers are freebies for clients who have read the entire FAQ and the guidelines here, and followed them. It's not hard to do! We've also given away things such as overnight photos for web via e-mail (for social media sites and personal viewing) among a few other pleasant surprises. Just my special way of thanking those who are patient.
We have decided to take your video service instead of your photo service, do we pay the same?
Photo and video service are not the same. On average we carry about 75% more weight for video service, and have to work almost that much harder for the day of the shoot depending on the camera support system, and most definitely much more effort in post production. Therefore, they must be priced differently. Fortunately, the difference is not increased in proportion to the complexity of the project but instead by a fractional compromise above the base rate. Also, when booking us for video, we are compelled to take a few photos for the project for video thumbnails which we also gladly share.
Okay, so you're finally done editing and ready to give us the package... What now?
Everything is sent digital now with the exception of photo books which are actually sent from a premium supplier that we pay a subscription to. You are always free to print anywhere else that you'd like as we always give full resolution files.
Do you show up to all of your shoots, or is it just a team carrying your name?
We have decided to take your video service instead of your photo service, do we pay the same?
Photo and video service are not the same. On average we carry about 75% more weight for video service, and have to work almost that much harder for the day of the shoot depending on the camera support system, and most definitely much more effort in post production. Therefore, they must be priced differently. Fortunately, the difference is not increased in proportion to the complexity of the project but instead by a fractional compromise above the base rate. Also, when booking us for video, we are compelled to take a few photos for the project for video thumbnails which we also gladly share.
Okay, so you're finally done editing and ready to give us the package... What now?
Everything is sent digital now with the exception of photo books which are actually sent from a premium supplier that we pay a subscription to. You are always free to print anywhere else that you'd like as we always give full resolution files.
Do you show up to all of your shoots, or is it just a team carrying your name?
Yes, for your peace of mind and mine, I must be there to supervise at the very least. :) With the exception of team 2 in where we have another designated team leader who is equally as good. If I'm not there with team 1, you must have booked an imposter! I take full responsibility for the team whether we're on the field or when I'm doing the edits. If we have an issue with anyone on the team, I am willing to take over or take the hit. When you have questions or comments about your edits, I answer your e-mails. When something is wrong, it's my fault 100%. I take these consequences seriously and willingly because I love what I do and will continue to always love it. I am married to my work as you are or will be to your spouse.
Can you shoot pro bono for us?
It really depends on the product and the marketing scalability on our end of the bargain. If I ever do agree to helping another corporation or entity it would mean having our brand on the product as well via watermark or a decent place and time in the sponsor section where all can see and read comfortably, our team being fed properly during meal times, and it must be an easy enough place to get to. I very rarely agree to pro bono, but when I do, you still get the same image quality as all of our clients. It is imperative that the exposure of our service to other potential clients matters as much to you as the exposure of your own image.
"First come, first serve. No deposit, no reserve."
